Billybob Agent
Articles
Recent activity by Billybob Agent
-
Your Guide to Annual Leave at Majestic Wine
At Majestic Wine, we value work-life balance and recognize the importance of rest and rejuvenation. Here’s a rundown of how our annual leave policy works: How to Book Leave: To schedule your ti...
- 1 follower
- 0 comments
- 0 votes
-
Understanding HR Annual Performance Management
Our Annual Performance Management process at Majestic Wine is designed to evaluate and enhance your work experience and contributions to our success. Here's how it unfolds: 1. Self-Assessment: Yo...
- 1 follower
- 0 comments
- 0 votes
-
Lost Company-Issued Devices: Immediate Action Guide
If you're facing the unfortunate event of a lost company-issued laptop or phone, follow these urgent steps to minimize risk and initiate recovery: 1. **Report Immediately**: Contact your manager ...
- 1 follower
- 0 comments
- 0 votes
-
Correcting Mislabeling of Wine Bottles
We have recently identified instances of wine mismarking within our shops. To ensure the integrity of our inventory and customer satisfaction, please adhere to the following protocol if you encount...
- 1 follower
- 0 comments
- 0 votes
-
How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...
- 0 followers
- 0 comments
- 0 votes
-
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
- 0 followers
- 0 comments
- 0 votes
-
How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
- 0 followers
- 0 comments
- 0 votes
-
What are these sections and articles doing here?
This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...
- 0 followers
- 0 comments
- 0 votes
-
Welcome to your Help Centre!
You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...
- 0 followers
- 0 comments
- 0 votes